Incidents | MageMetrics Incidents reported on status page for MageMetrics https://status.magemetrics.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ae7f94f1f3745cf83553a7cf4c4a56b1.png Incidents | MageMetrics https://status.magemetrics.com/ en Read service and Write service are down https://status.magemetrics.com/incident/860965 Mon, 30 Mar 2026 16:20:00 -0000 https://status.magemetrics.com/incident/860965#463a8068c32b6fbc79b4985c78f0ffc814bbed938e234762f7b78488c8baed92 The current incident have been resolved. Some containers took longer than expected to restart and were improperly flagged as down. Read service and Write service are down https://status.magemetrics.com/incident/860965 Mon, 30 Mar 2026 16:15:24 -0000 https://status.magemetrics.com/incident/860965#8a90b0773e1214c310b7ea4c3f89a8c159b570ad77d1a44eb71eed2008d78389 Read service recovered. Read service and Write service are down https://status.magemetrics.com/incident/860965 Mon, 30 Mar 2026 16:14:31 -0000 https://status.magemetrics.com/incident/860965#a3c8c0159d81b8e746df0ab88ed18d25afaebe6e21252ae1ffa10b752083557c Write service recovered. Read service and Write service are down https://status.magemetrics.com/incident/860965 Mon, 30 Mar 2026 16:11:59 -0000 https://status.magemetrics.com/incident/860965#01363d11e6eefeb7d118d7ff2bb742ab265ea98bc7168efd1015013c195fc13c Write service went down. Read service and Write service are down https://status.magemetrics.com/incident/860965 Mon, 30 Mar 2026 16:10:47 -0000 https://status.magemetrics.com/incident/860965#dc5c846d041c8bb1a316447245497e5ae9290dbc4a841964490c398bdab18c90 Read service went down. Monitoring instability https://status.magemetrics.com/incident/859091 Fri, 27 Mar 2026 16:37:00 -0000 https://status.magemetrics.com/incident/859091#814c6badddf00745e23b53bb355390af8fde4d225382ed3aa766c1a93327e967 Instability in the monitoring triggered a false positive alert Monitoring instability https://status.magemetrics.com/incident/859091 Fri, 27 Mar 2026 16:35:02 -0000 https://status.magemetrics.com/incident/859091#da491f0d419f08e4e72b5f230285b9f8efeb0c2cb00e87f16d644b83ae3ddc7f Write service went down. Instability in our AI provider's infrastructure is causing intermittent failures https://status.magemetrics.com/incident/835162 Fri, 27 Feb 2026 14:04:00 -0000 https://status.magemetrics.com/incident/835162#bd8a831d70f803f240db764517b254d99910c79f9f431b6c68643b265ccac40b A temporary instability in our AI provider's infrastructure caused intermittent failures Instability in our AI provider's infrastructure is causing intermittent failures https://status.magemetrics.com/incident/835162 Fri, 27 Feb 2026 12:52:00 -0000 https://status.magemetrics.com/incident/835162#bdccd244bae906acc82b6ec8d54588d7e13a9c2764886a92cc4cc100a8b8efcb A temporary instability in our AI provider's infrastructure is causing intermittent failures Read service and Write service are down https://status.magemetrics.com/incident/813625 Wed, 28 Jan 2026 14:39:00 -0000 https://status.magemetrics.com/incident/813625#e38f79e76661ecb0ea5041304032b8fa83c617ae4473d96197fedf027bbe09ea On Wednesday, January 28, 2026, we experienced a brief outage during scheduled maintenance by our infrastructure provider Supabase. The maintenance involved updates to their DBMS backup mechanism. Following the maintenance, our database instance did not restart automatically as expected, causing connection failures. Because we were actively monitoring throughout the scheduled maintenance window, we quickly identified the issue and performed a manual restart, restoring full service within minutes. We are working with Supabase support to understand why the automatic restart failed and to prevent similar issues during future maintenance windows. Read service and Write service are down https://status.magemetrics.com/incident/813625 Wed, 28 Jan 2026 14:28:12 -0000 https://status.magemetrics.com/incident/813625#c4765d7f7e274ad7f9e6b8ea3aa5faaf352216acd40c94660e1677f910752dbd Read service went down. Read service and Write service are down https://status.magemetrics.com/incident/813625 Wed, 28 Jan 2026 14:27:41 -0000 https://status.magemetrics.com/incident/813625#d65fd8116fb6e03a9dedec5196b570133c7750d3853cb4854554730910aa04db Write service went down. Read service and Write service are down https://status.magemetrics.com/incident/806289 Sat, 17 Jan 2026 13:54:00 -0000 https://status.magemetrics.com/incident/806289#510e7a21ad5d86b4e5ddd8f79c3b1acbc1f945bf45b07b406c3fc6d55c9af08f On Saturday, January 17, 2026, our API endpoints experienced a brief outage due to PostgreSQL connection failures in our Supabase infrastructure. Upon investigation, we identified a transient connectivity issue with no security or configuration problems detected. The issue appears to have originated from upstream infrastructure providers (Supabase/AWS). We performed a database project restart which successfully restored full service availability within minutes. Read service and Write service are down https://status.magemetrics.com/incident/806289 Sat, 17 Jan 2026 13:41:44 -0000 https://status.magemetrics.com/incident/806289#b0e88519a62b853f80689dfb1830556725dd771bc21bf724b91df69802c5913f Write service went down. Read service and Write service are down https://status.magemetrics.com/incident/806289 Sat, 17 Jan 2026 13:40:54 -0000 https://status.magemetrics.com/incident/806289#088a68fa5a7078e65e9195354e2b8702834b64a1f25bc25971dde6644845d461 Read service went down.