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Downtime
Elevated rate of retries due to transient timeouts on LLM providers
Apr 9, 2026 at 8:24am UTC
Affected services
Write service
Resolved
Apr 9, 2026 at 8:48am UTC
We experienced an elevated rate of retries due to transient timeouts from an upstream LLM provider. The service remained available throughout, and all queries were completed successfully after retry. Our monitoring incorrectly flagged this as downtime. We are adjusting our thresholds to better distinguish between degraded upstream latency and actual outages.
Affected services
Updated
Apr 9, 2026 at 8:26am UTC
Write service recovered.
Affected services
Created
Apr 9, 2026 at 8:24am UTC
Write service went down.
Affected services